Mount the dish to an approved one-storey structure at least five feet off the ground as required by Industry Canada regulations, using HUGHES standard roof and/or wall mounting brackets. Dish cannot be mounted to stucco, vinyl or aluminum siding.

Complex/custom installations that may result in additional fees. Custom work includes, but is not limited to:

• Mouldings or cosmetic hardware to help hide cables;
• Non-penetrating roof, pole, or chimney mounts.

Make sure you discuss any custom work with your installer before they begin the job.

Route two exterior RG-6 coaxial cables (each up to 100 feet in length) from the dish into the house.

Maintenance or clean-up of PC, including the removal of viruses, firewalls or conflicting programs.

Within 50 kilometer radius to closest installer.

Driving distances more than 50 kilometers to the site, or extraordinary travel requirements such as air or boat to get to site.

Provide and install the hardware required to properly ground your HUGHESNET system.

Removal and/or repair of previously mounted equipment. (A signed Waiver of Liability must be signed in order to complete this work).

Install and activate the HUGHESNET modem and connect to a single PC.

Mounting to a roof surface that exceeds one storey in height.

Verify Internet connectivity on a single PC.

Networking or connection to a wireless network device.

Proper sealing of all exterior holes created by installation.

Mounting hardware for .98 cm, 1.2 M, or 1.8 M antennas.

Clean-up of all installation materials upon completion.

Excessive cable runs of more than 100 feet, or difficult interior wiring conditions.

Extraordinary site with extensive tree coverage or similar.