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HIGH SPEED SATELLITE INTERNET

 
Xpress Installation

An Xpress installation typically includes the following:
 

  • 67 cm dish installation and associated hardware
  • Installation of roof/wall mount hardware
  • 2 feeds of 75-150 foot cable (minimum 75 feet) between the dish and the indoor equipment. Interior cables will be exposed (not pulled within the walls). This cable must be either CommScope 5773 or 5729
  • Grounding of system components with up to 20ft of ground wire
  • Pointing and system peaking of the Xplornet satellite system
  • Creating or using one existing point of entry into the home for the two cables that will be used for your Xplornet system
  • Provisioning of the satellite modem
  • Ensuring your Xplornet service is up and running directly connected to one PC
  • Installer travel up to 100km round trip
  • 90-day installation warranty
  • If desired by the customer, the installer will create and/or configure at least one Xplornet e-mail account

 

The following materials are included in the price of an Xpress Installation:
 

  • Up to 150ft of Xplornet approved RG-6 cable (either CommScope 5773 or 5729)
  • Xplornet approved 2GHz rated Coaxial cable connectors, Gilberts or Thompsons
  • Cable clamps and cable ties UVA resistant
  • Dish antenna mounting hardware
  • Ground block, grounding clamps and up to 20ft of ground wire
  • Weather sealant for connections and structural penetration

 

The following items fall outside the scope of an Xpress installation. Additional charges may apply. Contact your local dealer for complete details.
 

  • Removal, by the installer, of any viruses on your PC that may affect the completion of installation
  • Custom work performed on a quote basis
  • Commuting charges over the 100km round trip limit from the Xplornet installer base business. Includes ferry charges if applicable. (Check with reseller for rate/km)
  • Custom Installation of dish away from your main residential structure
  • Custom Routing of outdoor cables below ground (trenching) or away from main residential structure
  • Usage of additional materials such as coaxial cable, ground wire, extra shipping & handling
  • Custom installation in your residential building over 2 stories
  • Custom networking services
  • Installation and configuration of a router or special customer networking software
  • Snow removal or equipment removal from your installation site
  • Tree or branch cutting to avoid line-of-sight issues
  • Custom installation in a hazardous environment
  • Installation scheduled outside regular local business hours may incur extra charges
  • A Small Office or Commercial installation can be more complicated and, therefore, more costly than a Residential installation

 

It is an Industry Canada, Telesat and Xplornet requirement to have a professionally certified Xplornet installer complete your Xplornet satellite installation. You should always request a written estimate from your authorized Xplornet certified installer.

Note: Installing network software and hardware is outside the scope of an Xpress installation. Some authorized Xplornet installers have the necessary skills to provide networking services and will provide you with a cost estimate for network setup. Xplornet strongly recommends that customers scan their computer for viruses prior to Satellite system installation. For more information on how to protect your computer please visit your local computer services professional.

 

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